next steps

Benefit Partners Group is pleased to offer a dedicated Student Support Team to assist with any enrollment questions or concerns. You can reach toll-free live support between 8am and 5pm, Monday through Friday at (877) 247-8817.

How do I use my benefits?

Delta Dental Premier PPO Plan:

  • A dental ID card will be mailed to the address you provided during enrollment.
  • Your member ID is your student ID. You do not need to have your ID card to see a provider.  The provider will be able to verify coverage using your name, date of birth, and 9 digit student ID. If your student ID is less than 9 digits, please add zeros to the beginning.
  • Once enrollment is activated, you can register with Member Connection to print a temporary ID card, view claims information, and enroll in the Enhanced Benefit Program.   Registration is not necessary to utilize your benefits.
  • Delta Dental also has a mobile app.

DeltaCare DMHO Plan:

  • At the time of enrollment,  you need to select a primary dentist located in Illinois.
  • To find a participating dentist, please visit Delta Dental’s provider search. Under “Select your Network” choose DeltaCare.
  • Rosters are generated at the end of each month. Please enroll by the 15th of the month to appear on the next month’s roster.

Delta Dental Customer Service:

DeltaVision Plan:

  • Your DeltaVision plan uses the EyeMed Select network. A vision ID card is not provided. Your vision provider will use your name and date of birth to verify coverage.
  • To find a provider please visit EyeMed’s provider search.  Enter your zip code and under “Choose Network”, pick “Select”.
  • This ID Card has plan information to reference when visiting a provider.

EyeMed Customer Service:

  • For questions related to claims or benefits please contact the EyeMed customer service team at (866) 939-3633.

Supplement Plan:

  • Your coverage will become effective the first of the month, following the date of enrollment.
  • You will not receive an ID card for this plan. If you need to file a claim, you can do so by following the instructions on the claim form. 
  • Remember to keep copies of your documents, including your medical bills and Explanation of Benefits (EOB).
  • To view the certificate of coverage, click here. You may also review Chubb’s Privacy Policy here.

Supplement – Chubb Customer Service:

  • For questions regarding the supplement plan, please call (888) 293-9229.

Teladoc Plan:

  • Your coverage will become effective on the first day after you have enrolled .
  • To begin using your benefits, download the Teladoc App.  Search the app store for “Teladoc”.
  • Enter your basic information to confirm eligibility
  • Once you have created your account, you will be given a quick tutorial of the Teladoc app and asked to complete a medical history.  

Teladoc Customer Service:

  • Benefit Partners Group is pleased to offer a dedicated Student Support Team. Please contact us at (877) 247-8817 or send us an email.
  • Delta Dental: For questions regarding your dental plan, please call: (800) 323-1743.
  • EyeMed: For questions regarding your vision plan, please call: (866) 723-0513.
  • Chubb:  For questions regarding the supplement plan, please call (888) 293-9229.
  • Teladoc: For questions regarding the telehealth plan, please call 800-TELADOC (835-2362).